SpinSamurai Responsible Gaming

Our Approach to Safer Play

We at Spin Samurai operate under a licence issued by the Curacao Gaming Authority (CGA), licence number OGL/2023/147/0081, held by our operating company Kika Technology B.V. This licence requires us to maintain clear player-protection standards, and we go beyond the minimum requirements because we want every visit to SpinSamurai to be a positive one. Our Samurai-themed platform is built for excitement, not for pressure, and we constantly review our policies to keep pace with best practice in player protection.

Our Spin Samurai team monitors account activity for patterns that may indicate harmful play, such as rapidly increasing deposits, long unbroken sessions, or repeated requests to raise limits. When we notice such patterns, we may reach out to check in with you, offer information about our tools, or, in some cases, apply temporary restrictions for your own protection.

Age Verification

We only accept players who are at least 18 years old, or the legal gambling age in their jurisdiction if higher. As part of our Know Your Customer process, we ask every player to confirm their identity and date of birth. Verification is triggered automatically 30 days after your first deposit, once your aggregate deposits reach 2,000 EUR, before your first withdrawal, or whenever your risk profile changes. We ask for a government-issued photo ID, proof of address issued within the last 180 days, and proof of payment showing the debited sum, account holder and payment date. If we cannot confirm that you meet the minimum age requirement, your account at SpinSamurai will be closed and any funds handled according to our terms.

Tools We Offer You

Our Vegas-free, samurai-styled casino gives you several ways to stay in control of your play. You can access these tools through your account settings or by contacting our support team directly.

• Deposit limits — set daily, weekly or monthly caps on how much you can add to your account.
• Loss limits — restrict the amount you are willing to lose over a chosen period.
• Wager limits — cap the total amount you can stake within a set timeframe.
• Session reminders — receive pop-up notifications showing how long you have been playing.
• Time-out — take a short break from your account, from 24 hours up to several weeks.
• Self-exclusion — close your account for an extended period, or permanently, with no option for early reactivation.

Once a limit is requested, we apply any reduction immediately, while increases take effect only after a cooling-off period, in line with responsible gaming principles. If you choose self-exclusion, we at SpinSamurai will also remove you from our marketing communications, bonuses and loyalty programme for the duration of the exclusion.

How to Set a Limit

1. Log in to your Spin Samurai account.
2. Open the account or profile settings menu.
3. Select "Responsible Gaming" or contact our live chat for assistance.
4. Choose the limit type and value that suits you.
5. Confirm the change and receive an email confirmation from our team.

Players From Sweden

In line with regulatory requirements, players registering from Sweden are excluded from all bonuses, promotional programmes, VIP rewards and comp point exchange on our platform. We apply this restriction consistently across our Swedish-facing offers to remain compliant with local rules, even though Sweden also appears on our list of restricted countries for account registration.

Recognising the Signs of Problem Gambling

We want every player at Spin Samurai to recognise the early warning signs of unhealthy gambling habits. You might want to pause and review your play if you notice any of the following:

• Spending more money or time than you planned.
• Chasing losses with bigger bets.
• Borrowing money or using funds meant for essentials to gamble.
• Feeling anxious, irritable or guilty about your gambling.
• Neglecting work, relationships or responsibilities because of play.
• Lying to friends or family about how much you gamble.

If any of this sounds familiar, we encourage you to use one of our limit tools right away, or to reach out to our support team, who can guide you through the options available on SpinSamurai without judgement.

External Support Organisations

Beyond the tools we provide directly, independent organisations offer confidential advice, counselling and support for anyone affected by gambling-related harm. We recommend the following resources:

These organisations operate independently from Spin Samurai and can provide impartial guidance, including self-exclusion schemes that cover multiple operators at once, not only our own platform.

Keeping Minors and Vulnerable Players Safe

We strongly advise parents and guardians to use device-level parental control software if children have access to shared computers or phones, since account-level verification alone cannot prevent a minor from viewing a logged-in device. We also encourage family members to install filtering software if they are concerned about a vulnerable person's access to our site or any other gambling platform.

We remind all players that using a VPN to disguise your location in order to access SpinSamurai from a restricted territory is strictly prohibited. Beyond breaching our terms, this practice can also interfere with the protections we put in place for players based on their actual jurisdiction, including locally relevant deposit, withdrawal and responsible gaming settings.