SpinSamurai Casino Terms

Welcome to Spin Samurai Casino. These Terms and Conditions govern your use of our website, games, bonuses and services. By creating an account, you confirm that you have read, understood and agreed to the rules set out below. We at SpinSamurai operate under a licence issued by the Curacao Gaming Authority (CGA), licence number OGL/2023/147/0081, held by Kika Technology B.V., a company incorporated under the laws of Curacao with registration number 164980 and registered address at Zuikertuintjeweg Z/N, Willemstad, Curacao.

Eligibility and Account Registration

At Spin Samurai, we only allow one account per player, household and IP address. You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register and play at our casino. When you complete the spin samurai login process for the first time, you confirm that all information you provided during registration is true, current and complete. We reserve the right to suspend or close any account that breaches this rule, including duplicate accounts created to claim the welcome bonus or any no deposit bonus multiple times.

Our SpinSamurai platform is not available to residents of a number of restricted territories, including but not limited to the United States, the United Kingdom, France, Spain, the Netherlands and several other listed countries. Players from Sweden may register but are excluded from all bonuses, promotional programmes, VIP rewards and comp point exchange. Evolution Group content, including NetEnt and Red Tiger titles, is further restricted in a separate list of countries regardless of general access to our casino.

Verification and KYC

We may request identity verification at any time, and we will always request it before processing your first withdrawal. Our standard KYC process requires a government-issued photo ID, proof of address issued within the last 180 days, and proof of payment showing the payment method used. We may also request source of funds documentation, sanctions and PEP declarations, or a video call. Verification is automatically triggered 30 days after your first deposit, once your aggregate deposits reach 2,000 EUR, or whenever your risk profile changes. You must submit any requested documents within 30 days, and we confirm completion by e-mail.

Deposits and Withdrawals

Here at SpinSamurai, we accept a wide range of payment methods, including Interac, Visa, Mastercard, iDebit, Flexepin, Neosurf, MuchBetter, CashtoCode, Jeton, bank transfer, Paysafecard, MiFinity and several cryptocurrencies such as Bitcoin, Ethereum, Litecoin and USDT. The general minimum deposit is 20 EUR, though some methods allow smaller amounts depending on your local currency. All deposits are processed instantly and free of charge, and deposit limits cannot be applied to cryptocurrency transactions.

Our Spin Samurai withdrawal process returns funds to your original payment source wherever possible. Daily, weekly and monthly withdrawal limits apply and vary by currency, with reduced limits for players in Finland. Balances above certain thresholds are paid in monthly instalments. Every deposit must be wagered three times before it becomes eligible for withdrawal, and if several deposits are made without sufficient gameplay, the wagering requirement applies to the combined total. We do not charge withdrawal fees, and progressive jackpot wins are always paid in full.

Bonuses and Promotions

At SpinSamurai Casino, we offer a Samurai Welcome Bonus across your first three deposits, along with free spins, weekend rewards, Friday boosts, a Monday bonus and a Golden Dragon Lottery. Every spin samurai bonus code must be entered at the time of deposit to activate the relevant offer. Wagering requirements, maximum bet limits and maximum withdrawal caps apply to each promotion, and bonus validity is generally 14 days unless stated otherwise.

Our bonuses operate on a non-sticky basis, meaning your real money balance is used before any bonus funds. Table games, roulette, jackpot games and video poker contribute 0% toward wagering requirements, and live dealer games do not count at all. Only one bonus may be active on your account at a time, and deposit bonuses cannot be combined with each other. If you request a withdrawal before completing the welcome package, any remaining welcome bonuses will be forfeited. Skrill and Neteller deposits are not eligible for welcome bonuses.

We cap the maximum winnings withdrawable from your first three deposits at 5,000 EUR in total, with any excess amount forfeited. Winnings from cashback, comp points, tournaments or any deposit bonus other than the welcome offer are capped at five times the bonus amount issued. Any bonus balance is automatically cancelled once your active balance falls to 0.05 EUR or below.

Loyalty Program and VIP Samurai Club

We reward real-money slot play with comp points, which accumulate across ten loyalty levels. Each level unlocks additional rewards, including free spins, cash bonuses, daily deposit bonuses and, at the higher tiers, daily cashback of up to 30%. Our VIP Samurai Club extends personalised bonuses, priority support, raised withdrawal limits and exclusive event access to qualifying players. As noted above, players from Sweden are excluded from the loyalty programme, VIP rewards and comp point exchange.

Game Rules and Fair Play

Our SpinSamurai library includes slots, live casino games, jackpot titles, roulette, blackjack, baccarat, video poker, scratch cards, bingo, keno, dice and crash games supplied by numerous licensed providers. All games use certified random number generators or, in the case of live dealer games, genuine live equipment. We reserve the right to void any wins resulting from a proven technical malfunction, exploit of a game error, or any method of play that breaches these Terms, including bonus abuse or the use of banned betting strategies during wagering.

Prohibited Use and VPN Policy

Using a VPN, proxy or any other method to disguise your true location in order to bypass a geographic or provider-specific restriction is strictly prohibited. Any winnings generated while circumventing such restrictions may be confiscated, and your account may be suspended or closed. Third-party payment accounts are not permitted for deposits or withdrawals under any circumstances.

Account Suspension and Termination

We may suspend, restrict or close your account if we suspect fraud, bonus abuse, breach of these Terms, underage gambling, multiple accounts, or if we are unable to verify your identity. If we cannot reach you within two weeks of a withdrawal request, your account will be locked until the verification process is completed. We also reserve the right to close dormant accounts in accordance with applicable regulations.

Responsible Gambling

We are committed to promoting responsible gambling and offer self-exclusion, deposit limits, loss limits and time-out tools through your account settings. If you feel your gambling is becoming a problem, we encourage you to contact our support team or an independent organisation for assistance.

Complaints and Dispute Resolution

If you have a complaint, you may contact our customer support team through live chat, e-mail or the dedicated Complaints form on our website. We acknowledge complaints within one week and aim to resolve them within four weeks, extendable once by a further four weeks if necessary. If we cannot reach a resolution together, you may escalate the matter to our independent Alternative Dispute Resolution provider, EGIS, at [email protected].

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our casino after any update constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any changes affecting your account at Spin Samurai.